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Vocabulary
communication management skillsassertivenesstactcourtesy
Skills
  • use (communication management skills) #dok2
  • develop (appropriate assertiveness) #dok2
  • develop (appropriate tact) #dok2
  • develop (appropriate courtesy) #dok2
  • apply (strategies to enhance interpersonal communication) #dok3
Learning Targets
  • I can define communication management skills and describe their uses. #dok1
  • I can identify assertiveness, tact, and courtesy in communication situations. #dok1
  • I can use communication management skills to interact respectfully in conversations. #dok2
  • I can develop appropriate levels of assertiveness based on the context of a conversation. #dok2
  • I can choose when to use tact and courtesy to respond to different conversational challenges. #dok2
  • I can apply communication management skills to resolve conflicts appropriately in professional or social contexts. #dok3
Big Ideas
  • Effective communication requires managing how we interact with others, using assertiveness, tact, and courtesy.
  • Developing interpersonal skills like assertiveness, tact, and courtesy helps build positive professional and social relationships.
Essential Questions
  • What does it mean to be assertive, tactful, and courteous in communication?
  • How can we use communication management skills to improve our interactions with others?
  • Why is it important to balance assertiveness, tact, and courtesy in professional and social contexts?
  • What strategies can you use to respond appropriately in challenging conversations?
  • How do communication management skills impact your relationships and outcomes?